Terms and Conditions

1. Introduction

These Terms and Conditions govern the provision of immigration law services by LawAble ("we", "us", "our") to clients ("you", "your"). By engaging our services, you agree to be bound by these terms.

LawAble is an Immigration Advice Authority (IAA) licensed immigration law firm operating in accordance with UK immigration law and regulatory standards.

2. Scope of Services

We provide professional immigration advice and representation services including but not limited to:

• Visa applications and extensions
• Settlement and citizenship applications
• Immigration appeals and administrative reviews
• Sponsor license applications and compliance
• Immigration advice for individuals, families, and businesses

All services are provided in accordance with current UK immigration rules and IAA regulatory requirements.

3. Client Responsibilities

You agree to:

• Provide complete, accurate, and timely information and documentation
• Inform us immediately of any changes to your circumstances
• Respond promptly to our requests for information or action
• Attend all scheduled appointments and meetings
• Pay all fees and disbursements as agreed
• Follow our professional advice and guidance

Failure to meet these responsibilities may affect the outcome of your case and our ability to represent you effectively.

4. Fees and Payment Terms

4.1 Fee Structure

Our fees are based on the complexity and nature of your case and will be set out in a separate Fee Agreement or Engagement Letter.

4.2 Payment Terms

• Fees are payable as specified in your Fee Agreement
• We reserve the right to request payment in advance or in stages
• All fees are exclusive of VAT unless stated otherwise
• Home Office fees, courier charges, and other third-party costs are payable in addition to our fees

4.3 Non-Payment

We reserve the right to cease work on your matter if fees remain unpaid beyond agreed terms.

5. Professional Standards and Regulatory Compliance

As an IAA-licensed firm, we operate under strict professional and ethical standards:

• All advice is provided in accordance with current UK immigration law
• We maintain professional indemnity insurance
• We comply with IAA Code of Standards
• We are subject to IAA oversight and regulatory requirements
• We maintain confidentiality in accordance with data protection law

6. Confidentiality and Data Protection

6.1 Confidentiality

We will keep your information confidential except where:

• Required by law or court order
• Necessary to provide our services (e.g., submitting applications to the Home Office)
• You provide explicit consent
• Required for professional regulatory purposes

6.2 Data Protection

We process your personal data in accordance with UK data protection legislation. For full details, please refer to our Privacy Policy.

7. Limitations of Service

7.1 No Guarantee of Outcome

While we provide professional advice and representation, we cannot guarantee any specific outcome. Immigration decisions are made by the Home Office or relevant authorities, not by us.

7.2 Changes in Law

UK immigration law changes regularly. Our advice is based on the law at the time it is given. We are not responsible for changes in law or policy that occur after advice is provided.

7.3 Third-Party Actions

We are not responsible for delays, errors, or decisions made by the Home Office, UK Visas and Immigration, or other government bodies.

8. Communication

• We will communicate with you through agreed channels (email, phone, post)
• You must keep us informed of any changes to your contact details
• We aim to respond to communications within [2] business days
• Urgent matters should be clearly marked as such

9. Complaints Procedure

If you are dissatisfied with our services:

1. Contact us in writing detailing your concerns
2. We will investigate and respond within [14] days
3. If unresolved, you may escalate to our senior management
4. You have the right to complain to the Immigration Advice Authority

10. Termination of Services

10.1 Your Right to Terminate

You may terminate our services at any time by written notice. You remain liable for fees incurred up to the date of termination.

10.2 Our Right to Terminate

We may terminate our services if:

• You fail to pay agreed fees
• You fail to provide necessary information or cooperation
• There is a conflict of interest
• You provide false or misleading information
• The professional relationship has broken down

We will provide reasonable notice except in cases of serious breach.

11. Liability

11.1 Our Liability

We maintain professional indemnity insurance as required by the IAA. Our liability is limited to the amount recoverable under our insurance policy except in cases of fraud or wilful misconduct.

11.2 Your Liability

You are responsible for the accuracy of information provided and for any consequences arising from false or misleading information.

12. Intellectual Property

All documents, advice, and materials created by us remain our intellectual property. You may use them for the purpose for which they were created but may not reproduce or distribute them without our consent.

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to update these Terms and Conditions. Changes will be communicated to active clients and posted on our website.

15. Contact Information

16. Acceptance

By engaging our services, you confirm that you have read, understood, and agree to these Terms and Conditions.